If you activate the MicoGuard device by mistake, please inform the controller as soon as the call is answered by saying “Activation Call” or "Test Call". The controller will ask questions based on your user details to confirm that it is not an emergency and will then end the call.
To view our Microguard help guides, please click this link - https://peoplesafe.zendesk.com/hc/en-gb/sections/360003971697-Microguard-Training-Contents