The Alarm Receiving Centre (ARC) controllers will let you know your GPS position upon alarm activation to ensure you are in the location they have on their screen.
To update your GPS, create a manual position by using the relevant button on your device or application. You can then check this using the Peoplesafe Portal, via the 'Activity Mapping Report'. For further assistance contact customer support on 0800 990 3562 (Open Monday to Friday 8am-6:30pm)
To view our Peoplesafe Portal help guides, please click here - https://peoplesafe.zendesk.com/hc/en-gb/sections/360003976237-Peoplesafe-Portal-Training-Contents