This page will help you with filling out your user upload sheet, ahead of us uploading it on to our portal for you
We require you to provide your teams personal details, which will be uploaded to create a user profile on our Peoplesafe portal. Once uploaded to our system, the profile will then need to be linked to a specific physical device before the device is used for lone working.
IMPORTANT
Please do not change any of the formatting of this sheet, as it will delay the process of getting you set up
USER DETAILS
On the user details sheet, please follow the example on the first row. Please note, not all fields are required as shown below.
MUST HAVE
Full Name
Contact Number
Contact Email Address
Job Title / Descripition
Escalation Process
SHOULD HAVE
Description
Medical Information
Verification Word
Date of Birth
USEFUL
Duress Words / Phrases
Precautionary Words / Phrases
All data provided is used by our Alarm Receiving Centre in the event of an emergancy to ensure that your team members receive the highest level of care.
ESCALATION CONTACTS
The escalation contacts will be contacted by the ARC to provide them with information regarding the alarm they have received by the end user if required. For example, if an end user has been taken to hospital, the ARC will call an escalation contact to provide them with this detail. Please fill in the team name and the escalation process required for in hours and out of hours, as shown on the tab escalation contacts.
DURESS WORDS (OPTIONAL)
A duress word allows the ARC to discretely understand the alarm that is occuring. A well known example of a duress word is Red Folder to mean 'I am in danger, please call the police'. We would suggest that users use a duress word that they can easily slip into a conversation. Please also be clear on the actions the alarm recieving centre should take eg Time Out - Call the police, I am in immediate danger. If you have decided to use a duress word as a team, please fill out the duress phrase and meaning on the tab Durress Word/ phrase.
Below is a guide on what belongs in each cell. The User upload sheet is also attached to this help page for you
| Account | Account Name the user should sit within on the Peoplesafe Portal |
| Title | Mr/Ms etc - can be left blank |
| firstName | First Name |
| lastName | Last Name |
| contactNumber | Contact number of work phone number which will be on the users person. |
| contactEmail | Work email of user |
| jobTitle | Job Title - This is useful to the ARC as different roles have different risks associated to them. |
| gender | Way to identify the user but can be left blank. |
| bloodType | Information to be given to emergency services. |
| dateOfBirth | Different risks associated with ages. This will also be passed onto emergency services. |
| description | Can be used to identify the user - 6"3, blonde hair, tattoo on righ shoulder. |
| redFlag | This is the first thing the ARC see - this should include any important information eg durress words or background of why the alarm may be raised |