MicroGuard FAQ's
- Where do I find the serial number on the MicroGuard device?
- How do I store/carry MicroGuard unit or device?
- The MicroGuard has a Network Indicator will not turn off after turning on the device and non of the other LEDs are working?
- How do I leave a Voice Memo on the MicroGuard device?
- What happens if I activate the SOS alarm by mistake?
- Can I use any SIM card in my MicroGuard device?
MicroSOS FAQ's
- How do I leave a Voice Memo on the MicroSOS device?
- What happens if I activate my MicroSOS SOS alarm by mistake?
- Can I use any SIM card in my MicroSOS device?
- Where do I find the serial number on the MicroSOS device?
- I do not hear the voice properly on my MicroSOS device via the speaker; the sound quality is distorted?
- How do I raise the SOS alarm on the MicroSOS device?
MySOS FAQ's
- How do I switch the MySOS device on / off?
- How often should I charge the MySOS unit?
- What do I do if my MySOS keeps activating alarms on its own?
- I do not hear the voice properly via speaker; the sound quality is distorted?
- How do I know if the MySOS device has recorded my GPS position?
- How do I raise the alarm on the MySOS device?
Peoplesafe Portal FAQ's
Peoplesafe Alarms FAQ's
- How can I gain a full report/recordings on a SOS Alarm?
- I've raised an SOS Alarm but the alarm controller didn’t know who I was?
- I have raised an SOS Alarm but is my GPS location current?
- How long does an SOS Alarm take to connect to the Alarm Receiving Centre (ARC)?
- How do I raise my first SOS Alarm?
Android App FAQ's
- User ID's and Tokens on Android Apps
- Android: Why is the connection status green?
- Android: Can you change the amount of lock button presses to activate the alarm?
- Android: Will the application drain my phones battery?
- Android: Can I turn the Fall detection off?
- Android: How do you change the screen options?
Apple iPhone & iPad App FAQ's
- What SIM card do i need to use the app on my iPad?
- User ID and Token on IOS Apps
- iOS: Why is the connection status green?
- iOS: Can you change the shake function sensitivity?
- iOS: Will the application drain my phones battery?
- iOS: Can I turn the Fall detection off?
SureCam FAQ's
Body Worn Camera FAQ's
General Information and Peoplesafe FAQ's
- How do i know if my damaged device will incur a charge?
- My Device is too sensitive, what can i do?
- What is the Peoplesafe National Response Service?
- When raising my activity, I pressed the key as prompted but there was no response?
- What is Voice Memo function?
- When should I use Voice Memo function?
SPOT Device FAQ's
- What do the lights mean on my SPOTGen device?
- Is the SPOTGen lone worker device waterproof?
- How long is the SPOTGen battery life?
- How should I wear my SPOTGen device?
- All the lights are flashing red on my SPOT?
- I wasn’t sent the disc and instructions in the box with my SPOT device as it states on the packaging?
GEMShield FAQ's
Peoplesafe Alert FAQ's
- What is the Peoplesafe Alert App and why should i use it?
- Can you notify a group of people based on location?
- I am not receiving any message notifications on my Peoplesafe Alert App
- The Peoplesafe Alert location monitor on the management portal will not load?
- Is Peoplesafe Alert resilient?
- Does Peoplesafe Alert work with any device?