Peoplesafe Portal FAQ's
- How do I create login details for a sub-account?
- Is there a way to bulk upload User profiles?
- How do I add multiple users to one device?
- How can I gain a full report/recordings on a SOS Alarm?
- I've raised an SOS Alarm but the alarm controller didn’t know who I was?
- I have raised an SOS Alarm but is my GPS location current?
- How long does an SOS Alarm take to connect to the Alarm Receiving Centre (ARC)?
- How do I raise my first SOS Alarm?
- How do I change / amend existing User details?
- How do I delete/remove an existing User?
- How do I create/add a new User?
- What information should be in 'Important Information'?
- How can I tell if my users are not using the device?
- When should I update User profiles?
- How do I check which Users are linked to which Units?
- How do I de-link a User from Devices?
- How do I link a Unit to a User?
- How do I create Login details for a User?
- How do I switch Units/Device between Users?
- How do I find/search for an Existing User?
- How do I delete/remove a User’s location?
- How do I change a User’s Location?
- How do I add an image/picture of the User?
- Why do I need to add a location to a User?
- Why do you require User details?/What are they used for?
- How do I edit a Unit Name?
- What if the Unit serial number does not appear when trying to link? Or the 'Link' option does not appear?
- How do I view the Audit History for a Unit/Device?
- How do I switch Units/Device between Users?
- How do I add / link / delink / assign devices in the portal?