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  1. Peoplesafe Help Centre
  2. FAQ's
  3. Peoplesafe Portal FAQ's

Peoplesafe Portal FAQ's

  • How do I create login details for a sub-account?
  • Is there a way to bulk upload User profiles?
  • How do I add multiple users to one device?
  • How can I gain a full report/recordings on a SOS Alarm?
  • I've raised an SOS Alarm but the alarm controller didn’t know who I was?
  • I have raised an SOS Alarm but is my GPS location current?
  • How long does an SOS Alarm take to connect to the Alarm Receiving Centre (ARC)?
  • How do I raise my first SOS Alarm?
  • How do I change / amend existing User details?
  • How do I delete/remove an existing User?
  • How do I create/add a new User?
  • What information should be in 'Important Information'?
  • How can I tell if my users are not using the device?
  • When should I update User profiles?
  • How do I check which Users are linked to which Units?
  • How do I de-link a User from Devices?
  • How do I link a Unit to a User?
  • How do I create Login details for a User?
  • How do I switch Units/Device between Users?
  • How do I find/search for an Existing User?
  • How do I delete/remove a User’s location?
  • How do I change a User’s Location?
  • How do I add an image/picture of the User?
  • Why do I need to add a location to a User?
  • Why do you require User details?/What are they used for?
  • How do I edit a Unit Name?
  • What if the Unit serial number does not appear when trying to link? Or the 'Link' option does not appear?
  • How do I view the Audit History for a Unit/Device?
  • How do I switch Units/Device between Users?
  • How do I add / link / delink / assign devices in the portal?
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