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  1. Peoplesafe Help Centre
  2. FAQ's
  3. MySOS FAQ's

MySOS FAQ's

  • How do I switch the MySOS device on / off?
  • How often should I charge the MySOS unit?
  • What do I do if my MySOS keeps activating alarms on its own?
  • I do not hear the voice properly via speaker; the sound quality is distorted?
  • How do I know if the MySOS device has recorded my GPS position?
  • How do I raise the alarm on the MySOS device?
  • Where do I find the serial number on the MySOS device?
  • How do I leave a Voice Memo on the MySOS device?
  • Can anyone locate the current position of the MySOS device?
  • All of the indicators on the MySOS device are flashing
  • How do I view the map which shows where the MySOS device is?
  • Can I use any SIM card in my MySOS device?
  • Does it matter if the MySOS personal gets wet?
  • How do I store/carry MySOS unit or device?
  • How do I know that my alarm has been sent from my MySOS device?
  • How do I know if the MySOS personal safety device has sufficient battery life to perform all operations?
  • How do I send a manual position report from the MySOS device?
  • What do the indicators mean on the MySOS device?
  • How do I charge the MySOS device?
  • What is the average battery life of the MySOS device?
  • How often should I charge the MySOS unit or device?
  • How do I send a manual position report from my MySOS?
  • How do I charge my MySOS?
  • What do the lights/indicators mean on my MySOS?
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